
BookAndReview combines self check-in, review boosting, loyalty rewards, and SMS follow-ups into one simple system for local businesses.
Because great service should lead to more reviews, more return visits, and more revenue — automatically.

❌ Staff forget to collect customer information
❌ Great visits don't turn into reviews
❌ Customers leave and never return
❌ Customer data is scattered or outdated
❌ Marketing feels manual and ineffective

✅ Customers check in themselves
✅ Reviews and feedback run automatically
✅ Rewards and campaigns drive repeat visits
✅ Build a customer database you own
✅ Track visits, retention, and trends
Flexible setup — from simple QR stands to optional tablet kiosks.

Every check-in automatically powers reviews, rewards, and SMS follow-ups.
Without risking public bad reviews.
No awkward asking. No chasing. No surprises.

Real-time insights from check-ins, reviews, and rewards — no spreadsheets.

Track key signals like:
No setup. No reports to build.
Just clear visibility into what’s working — and what needs attention.
Thoughtful rewards and birthday messages that turn everyday visits into lasting relationships.
BookAndReview tracks visits for you and sends rewards automatically.
Customers come back more often — without you doing anything extra.

BookAndReview automatically sends birthday messages and rewards.
A simple touch that brings customers back on their special day.

Holiday promos, slow days, and reactivation — made easy.

No ads. No algorithms. Just direct messages to real customers.
✔️ Every store receives a unique Check-In QR Code so customers can start checking in immediately after registration.
✔️ Optional acrylic QR/NFC stands provide a more professional self check-in experience for customers.
✔️ Eligible plans include free Google review stands to encourage more in-store reviews and customer engagement.
✔️ Optional tablet kiosks provide the most seamless customer check-in experience.
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Start collecting reviews, repeat visits, and customer data automatically.
Customers check in using QR/NFC or touchscreen. After their visit, they automatically receive a review request via SMS.
Yes. Customers are never forced or incentivized to leave reviews. The process is fully compliant.
Private feedback is collected and shown only to the business owner, giving you a chance to respond before issues become public.
Yes. Customers can leave a review in-store using our Google mini review stands, which are available as part of your plan. Check-ins are used to trigger automated follow-ups and track visits.
You set a reward based on repeat visits, such as after 5 or 10 check-ins. The system tracks visits automatically and notifies customers when they earn it.
No. Rewards are tracked by phone number during check-in.
Birthday rewards are automatic messages sent around a customer’s birthday to encourage a return visit.
Yes. Check-in rewards and birthday rewards can be enabled, edited, or disabled at any time.
Smart Auto Reminders automatically reach out to customers who haven't visited in 30, 60, or 90 days. They help bring customers back without requiring staff to manually track or contact anyone.
You can choose to include a special offer with Smart Auto Reminders, such as $5 off, 10% off, or a free item. The coupon is automatically sent to eligible customers to encourage another visit.
SMS campaigns help you bring customers back with promotions, reminders, or special offers.
Yes. You can target past customers based on visit history and timing.
No. SMS campaigns require a separate SMS pack. Campaign messages are billed per 1,000 SMS, with pricing based on your selected plan.
Yes. Opt-out is automatic and handled by the system.
Receive a personalized audit with actionable recommendations and the BookAndReview plan that fits your business best.
✓ Free personalized audit
✓ No obligation
✓ Delivered within 24 hours